Carrières bij Fluid Branding

Fluid Branding begeleidt al jaren bedrijven bij promotieacties en verzorgt promotionele producten. Onze medewerkers bedenken creatieve concepten, hebben innovatieve ideeën en springen in op de nieuwste ontwikkelingen en trends in de markt. Zo zijn wij de perfecte promotie-partner voor veel verschillende merken, waaronder Virgin, American Airlines, British Athletics en Renault. Maar we willen meer!

En daarom zijn we voor ons kantoor in Amsterdam op zoek naar een enthousiaste...


Job Title: Sales Manager

Date Listed: 26/02/2018

Location: Amsterdam, Netherlands

Salary: Competitive Salary (plus commision)

Full Time

Ref: NSM0000017


We are currently looking for a Sales Manager for our Amsterdam Office. This is a newly created role due to the demand of Branded Merchandise.

Reporting to the company director, your role will be assisting the Sales Director with managing and developing the current accounts in Holland.

A minimum of 5 years’ experience with the Branded Merchandise industry is essential, while multiple languages is highly desirable.

Using the tools provided, you will develop existing and new branded merchandise business for the company.

The successful candidate will manage the day to day requirements of our customers, encompassing sending enquiries and orders for the delivery of promotional merchandise. You’ll be responsible for customer service, account management, delivery performance, and managing individual targets.

Targets will be based on orders, and invoiced business. This includes all aspects of dealing with enquiries, sending quotes, following up with customers, converting enquiries to orders, liaising with suppliers on pricing, ensuring smooth delivery, and maintaining customer relationships for ongoing repeat orders. The Account Manger may be required to carry out other reasonable duties within their capabilities as required and instructed, should the needs of the business require it.

Individual performances will be reviewed in 1-2-1 meetings with the Company Director.

Daily Responsibilities:

  • Dealing with enquiries
  • Following up on enquiries
  • Quoting customers
  • Liaising with suppliers on better pricing
  • Maintaining high conversion rates
  • Hitting Individual targets (orders and invoiced business)
  • Hitting Company GP targets
  • Maintain and improving knowledge of promotional products in the industry
  • Developing ideas lists for customers
  • Identifying innovative new products
  • Growing our established customer base
  • Reacting to enquiries within 15mins and quoting within 1 hour
  • Following up on sent brochure packs
  • Using our internal system correctly for sending quotes and placing orders
  • Maintaining notes on orders and enquiries
  • Requesting samples from suppliers
  • Maintaining customer contact details
  • Chasing correct artwork files, and customer approvals
  • Working towards and brainstorming creative briefs & tenders
  • Managing merchandise web shops as required
  • Attending training courses where requested
  • Keeping individual CRM systems up to date and in a tidy manner
  • Maintaining good practice when leaving notes for colleagues
  • Confirming deliveries to customers

Weekly Responsibilities:

  • Monitoring daily and weekly potential orders for discussion at sales meetings

Monthly Responsibilities:

  • Identifying key areas for improvements and discussion at 1-2-1’s

We are looking for somebody who has a get up and go attitude and can work on their own initiative. It is an exciting role for the right candidate to grow within this new market to the group.

You must have industry experience and knowledge of branded merchandise on a UK or European level.

If this is you, apply with your CV and covering letter to: john.walker@fluidbranding.com.

The closing date for applications is 30th March 2019.